Reviews about Mattress Firm Skokie
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★ ★ ★ ★ ★
April 03, 2020, by Janet McKay
I purchased a queen mattress set today and had a great experience. My consultant was Wilson and he was so good at pointing out all of the things I didn't even think out as I was trying out the mattresses. I went to this location because it had the best rating and I am so glad that I did. I can't wait for my new mattress to arrive and already have my new pillows on my bed. Thank you Wilson and Earl.
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★ ★ ★ ★ ★
April 30, 2019, by Jasmine Banks
Overall my experience was great. I'm really thankful for the employee Wilson. Wilson did an amazing job at helping me and my husband acquire a great bed with other equipment to protect or bed. He provided great customer service and was knowledgeable in guiding us to make the perfect choice for a bed. I will recommend anyone in search of a bed to go to this location and speak with Wilson.
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★ ★ ★ ★ ☆
April 17, 2019, by Munzareen Padela
I was in the market for a new bed and didn't know where to begin. I went to a downtown location of Mattress Firm where the salesperson seemed quite nice but at the end was a little pushy. She showed me a 3K mattress and didn't really suggest any alternatives when it seemed clear that I wasn't willing to pay that much. So when I walked into another Matress Firm, I was expecting someone to push an expensive mattress and immediately asked Wilson to guide me but not be pushy about it. I told him my budget, my preferences and he kept those things in mind. To top it off, there was a Black Friday sale going on which enabled me to get a great deal. While Wilson was great, my one concern and why the review isn't perfect is that I got my mattress but am still waiting on my adjustable bed base. I got an adjustable bed base for "free" as part of a promotional deal, but the inventory/stock has me backordered until the end of January. In the beginning, I was told I would get it likely the beginning of January and now it's been pushed back further. I am disappointed that a promo deal was offered yet I won't be able to get it until two months after I ordered it.